Gather Content

End-User Experience
The tool was relatively easy for the team to adopt and use.
Administrator User Experience
The tool was relatively easy to set up to meet organization's requirements.
Customization
You can customize the administrator and user interface of this tool to your specific needs.
Basic Features
The "out of the box" features were as expected.
Integration
This tool ntegrates well with other systems.
Reporting & Analytics
You can access, use and report data in useful ways.
Customer Service
The customer service experiences are timely, helpful, and resolved to satisfaction.
Innovation
New functionality or feature improvements are regularly introduced.
Advanced Features
These features clearly differentiate the tool from other options.
Vendor Maturity
The company offers training and user groups or similar foundation of support for the tool.